Whalen & Ives provides 24-hour emergency heating service throughout Bergen County, with live dispatch every day of the year, including nights, weekends, and holidays. If your home suddenly has no heat, start with the quick checks below; if those don’t solve it, call (201) 590-7320 and a technician will be dispatched based on the severity of your situation.
Quick Checks Before You Call
- Confirm the thermostat is set to “heat” and above room temperature
- Replace thermostat batteries if the display is dim or blank
- Check your electrical panel for a tripped breaker labeled furnace, boiler, or HVAC
- Check that your furnace’s power switch, which looks like a standard light switch nearby, hasn’t been bumped off
- Change the air filter if it hasn’t been replaced recently, since a clogged filter can shut a furnace down on its own safety switch
What Counts as a Heating Emergency
A boiler or hydronic heating system that stops running can allow water in the pipes to freeze within hours during a hard freeze, risking a burst pipe and significant water damage on top of the heat loss itself. This is one of the most time-sensitive heating emergencies, since the damage compounds the longer the system stays down.
- Complete loss of heat during freezing temperatures
- A carbon monoxide detector alarm or suspected CO leak
- The smell of gas near your furnace or boiler
- Unusual burning smells, smoke, or sparking from heating equipment
- A failed heating system with vulnerable occupants, such as infants, elderly residents, or anyone with a medical condition
